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“The Caller Display feature isn’t working”
tYou need to subscribe to the Caller Line Identification service from your network service provider.
tThe caller may have withheld their number .Or they may be calling from a network that does not transmit
the caller’s number (e.g. if they are making international calls.)
“When I try to make a call, I hear busy tone”
tIf you’re using a multi-handset system, check whether another handset is already on a call.
“The volume in the earpiece is low when I’m on a call”
tMake sure you’re holding the earpiece correctly over your ear.
tAdjust the volume using
“I cannot store a phonebook entry”
tThe maximum number of 200 phonebook entries on your Handset You must delete existing entries to
make space for new ones.
15.3 Intercom and transfer
“I can’t transfer a call”
tMake sure that the other handset is in range of the base unit.
tMake sure that you have entered the correct number for the other handset.
15.4 Batteries
“The handset’s battery cells are running low within an hour or two”
tBefore you first use the handset, you must leave it to charge on the base unit or charging pod for at least
15 hours.
tYou may need to replace the batteries.
tCheck the connection between the base unit and the mains power socket.
“I try to recharge the batteries but I still get a warning that they are low”
tYou need to replace the batteries. Dispose of used batteries safely – do not burn, immerse them in water,
disassemble, or puncture the batteries.
tDo not use non-rechargeable batteries in your handset – they may explode, causing damage.
15.5 Registration
“I am not able to register another handset”
tThe maximum number of 4 handsets has been reached. You will need to unregister a handset in order
to register a new one.
15.6 Answering Machine
“The Answering machine does not record messages”
tMake sure that the answering machine is switched on.
tMake sure that the Answer Mode is set to RECORD MSGS.
tThe memory may be full. If so, you will need to delete some messages.
“I cannot access my answering machine remotely”
tMake sure that Remote Access is activated.
tMake sure that you have entered the correct Remote Access PIN (same as your Master PIN).
29


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