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Adyen Merchant Manual

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Payment Life-cycle in the Adyen System
Refused
The payment was declined by the financial institution. The payment is also refused if the
fraud scoring exceeds 99 points. This is a final status.
Error
If a payment attempt was validated and received correctly, but an error occurred
communicating with the financial institution, an error status is assigned to the payment.
This is a final status.
Cancelled
A cancellation blocks funds transfer for an authorised payment. It is only possible to
cancel a payment when the SentForSettle status has not yet been reached. A cancellation
can be submitted through the modification API or from the payment detail page in the CA.
This is a final status.
Expired
When an authorised payment is still “open” (i.e. has not been cancelled or captured) after
4 weeks it is expired by the system. Funds transfer (capture) is no longer possible. This is
a final status.
SentForSettle
The request for transferring the funds has been sent to the financial institution. After a
payment has reached SentForSettle status it is no longer possible to cancel a payment.
The only way to “undo” the payment is to refund it (which may or may not be possible,
depending on the payment method). A SentForSettle status is only possible on an
Authorised payment and is achieved by sending a capture request through the
Modification API, from the CA payment detail page, or by enabling the auto-capture
feature in the CA (default).
Settled
The financial institution has transferred the funds to Adyen.
SentForRefund
The request to reimburse the shopper has been sent to the financial institution. It is not
possible to reverse a refund and refunding can only be performed on payments which
have passed the SentForSettle stage.
Refunded
The financial institution has completed the reimbursement to the shopper.
Copyright © Adyen B.V. 2013 5
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