Manual Adyen Merchant (page 2 of 15) (English)

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Introduction3

Table of Contents

Introduction.................................................................................................................................3

Audience..................................................................................................................................3

Changelog...............................................................................................................................3

1 Payment Life-cycle in the Adyen System.................................................................................4

What Happens to a Payment After it has been Completed?...................................................4

Received..............................................................................................................................4

Authorised...........................................................................................................................4

Refused...............................................................................................................................5

Error....................................................................................................................................5

Cancelled............................................................................................................................5

Expired................................................................................................................................5

SentForSettle......................................................................................................................5

Settled.................................................................................................................................5

SentForRefund....................................................................................................................5

Refunded.............................................................................................................................5

Capture a Payment..................................................................................................................6

2 Account Structure.....................................................................................................................7

3 Disputes....................................................................................................................................8

Receiving Dispute Notifications...............................................................................................8

Viewing Disputes.....................................................................................................................8

Defending Disputes.................................................................................................................9

4 Going from Test to Live..........................................................................................................10

Requirements........................................................................................................................10

Recommendations.................................................................................................................10

Diagram Flow........................................................................................................................11

5 First steps in the Live Account................................................................................................12

Live Merchant Backoffice Settings........................................................................................12

Publish the Skin from Test to Live.........................................................................................13

Make a Live Payment to Test the Skin..................................................................................13

Change the URL to Live.........................................................................................................13

Make a Payment!...................................................................................................................14

Enable Live Payments for All Customers...............................................................................14

Appendix A: Production and Test URLs.................................................................................15

Test URLs..........................................................................................................................15

Production URLs................................................................................................................15

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Adyen Merchant Manual

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