Manual Adyen Fraud - Excessive Charge-Back (page 11 of 19) (English)

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Visa Global Merchant Chargeback Monitoring Programme

Potential Fines

When a merchant's CTR is above 2% then the potential Visa fine is between $100

and $200 per chargeback (at Visa's discretion). Therefore, an appeal process

exists when the circumstances of the excess are identified as well as the

merchant's actions to correct the situation.

Note:

1. For the purposes of administering Merchant compliance under the Global Merchant

Chargeback Monitoring Program, if a merchant submits transactions for a single

Merchant location using multiple names, Visa Europe may group the Merchant

activity performed under the multiple names.

2. If Visa Europe determines that an Acquirer or its Merchant modified the Merchant

name or Merchant data in any way to circumvent the Global Merchant Chargeback

Monitoring Program, Visa Europe may:

• Assess a fine of US $10,000 per Merchant, per month, to the Acquirer;

• Permanently disqualify the Merchant and its principals from participating in

the Visa program.

Potential termination

Please be aware that some acquirers will terminate merchants if they

remain in the VISA GMCMP for a total of 3 months.

Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

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Adyen Fraud - Excessive Charge-Back Manual

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