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TROUBLESHOOTING
During operations, if any error occurred, please check the following table before
calling for service. Below are common errors and the checks to perform.
If the above remedies/controls cannot fix the issue, unplug the appliance imme-
diately, contact service for inspection and subsequent repairs. Note the error code
and report it to avoid any danger and damage to the appliance. Do not disassemble
it or repair it by yourself.
Problem Possible causes How to correct
After connecting
the power and
pressing the on/
off key (6), the
appliance does not
respond.
Have you turned on the power? If it does not work to turn
on the power, no fuse is
blown, and the plug is firmly
connected, please contact
support.
Has a fuse blown?
Is the plug firmly connected?
The cooker stops
heating, and you
hear a “beep” re-
peatedly
You might be using incompatible
cookware
Use cookware compatible
for induction use only
The cookware must be placed in
the middle of the heating zone
Leave the cookware inside
the heating zone.
Is the cookware being continually
put on and taken off.
Reset cooking mode or use
the timer function.
The appliance not
working or shutting
down during use.
Error codes.
Is the air intake/exhaust vent
clogged or has dirt accumulated?
Clean the appliance accord-
ing to the cleaning instruc-
tions
Is the cooker working over 2 hours
without any external instruction?
Reset cooking mode or use
the timer function.
E0 Without cookware or incom-
patible cookware used
E1 IGBT sensor open circuit/short
circuit
E2 Internal overheating
E3 Over-voltage
E4 Under-Voltage
E5 Top plate sensor open/short
circuit
E6 Top plate overheat
6


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