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Description&SolutionError
To overcome this error and install Acronis Backup and
Security 2010, follow these steps:
1. Contact the Acronis Inc. technical support as
described in Support (p. 301) and ask for the
uninstall tool.
2. Run the uninstall tool using administrator privileges.
3. Restart your computer.
4. Start the setup wizard again to install Acronis
Backup and Security 2010.
You are trying to install Acronis Backup and Security
2010 on an unsupported operating system. Please
The Acronis Backup and
Security 2010 product is
check the System Requirements (p. 2) to find outnot compatible with your
operating system. the operating systems you can install Acronis Backup
and Security 2010 on.
If your operating system is Windows XP with Service
Pack 1 or without any service pack, you can install
Service Pack 2 or higher and then run the setup wizard
again.
If you get such an error, you are trying to run an
incorrect version of the installation file. There are two
The installation file is
designed for a different
type of processor. versions of the Acronis Backup and Security 2010
installation file: one for 32-bit processors and the other
for 64-bit processors.
To make sure you have the correct version for your
system, download the installation file directly from
http://www.acronis.eu/.
33.1.2. Failed Installation
There are several installation fail possibilities:
During installation, an error screen appears. You may be prompted to cancel the
installation or a button may be provided to run an unistall tool that will clean up
the system.
Note
Immediately after you initiate installation, you may notified that there is not enough
free disk space to install Acronis Backup and Security 2010. In such case, free the
required amount of disk space on the partition where you want to install Acronis
Backup and Security 2010 and then resume or reinitiate the installation.
Troubleshooting
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