56 - Using your smartphone with AcerEXTEND
Why do I constantly see the AcerEXTEND ON/OFF warning
window?
You may be encountering this problem because the driver for the
smartphone's USB debugging interface was not installed properly.
Please connect your USB cable to a USB 2.0 port on your computer
first and then restart AcerEXTEND.
How do I dismiss the AcerEXTEND - Acer smartphone Not
Found warning?
• Unlock the smartphone. If you see a window asking you to Always
allow from this computer, make sure it is checked and tap OK.
• If you do not see the alert window, try disconnecting and re-
connecting the USB cable to see if the alert window appears.
• Make sure the date and time on your computer are correct. If it is not
correct, adjust the time and restart AcerEXTEND.
• Check if there are any third party smartphone assistant applications
installed on your computer. Turn any third party smartphone
assistant applications off and restart AcerEXTEND.
I can’t control my smartphone with computer’s mouse, how do I
fix it?
• Make sure you have the latest version of AcerEXTEND installed on
your smartphone and computer.
• Try rebooting your smartphone.
How can I copy files from my smartphone to my computer?
Android does not support dragging and dropping files. To copy a file
from your smartphone to your computer, please select the file using
an app, such as a File Manager, and use the Share function to share
the file to your computer via AcerEXTEND.
I can’t share a file or web link from my smartphone, how can I fix
this?
Android may have terminated the AcerEXTEND service due to a
resource shortage. Re-start the AcerEXTEND connection.
How can I improve the quality of AcerEXTEND wireless
connections?
If you experience screen lag or it freezes frequently when you are
using AcerEXTEND over a wireless connection, the Wi-Fi channel
