Using your smartphone with AcerEXTEND - 55
AcerEXTEND FAQ
Why can't I use my smartphone's onscreen keyboard to enter
text with AcerEXTEND?
AcerEXTEND may have crashed or did not properly shut down,
therefore, causing the AcerEXTEND software keyboard to remain as
the default keyboard input method. Follow the steps below to recover
your smartphone's onscreen keyboard:
1. Open Settings from the Applications menu.
2. Select Language & input.
3. Choose your input method by tapping Default.
Why can’t I connect to AcerEXTEND wirelessly?
• Make sure your smartphone and computer are both connected to
the same wireless network.
• If your smartphone is not showing on the AcerEXTEND (wireless)
list, click the refresh button in the upper-right corner to refresh.
• Try to connect your smartphone via a USB cable first and then
switch to a wireless connection by clicking the wireless button on the
extended toolbar.
• You may need to first disable AcerEXTEND on your smartphone
and then re-enable it. If you cannot disable AcerEXTEND, try
rebooting the smartphone first before disabling AcerEXTEND.
• If you have followed the instructions above and still see a blank
wireless button in the extended toolbar after establishing a
connection via a USB cable, check if the antivirus software installed
on your computer has blocked your wireless connection. Disable
your antivirus and try again.
Why does my AcerEXTEND screen keep freezing after
connecting to a wireless network?
• The problem may be caused by a poor wireless signal or you may
be experiencing high interference in the area. In this situation, a
USB cable will provide a more stable AcerEXTEND connection.
• Another alternative will be to enable your smartphone's mobile
hotspot and sync your computer through this hotspot.
