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Making a call
Aastra 6730i/6731i/6753i
31
eud-1614/1.0 – R3.0 – 09.2013
Recording a call
You want to record an active call with your call partner.
You can record an active conversation if you have been authorized to do so by your
system administrator. Your call party can be an internal or an external user. The
recordings are made and backed up only as .wave files in your individual e-mail boxes.
For this, you must configure at least one e-mail address in the Aastra 400 communica-
tion system. You can find a call recording overview in your e-mail box. Contact your
system administrator for more information.
You can start recording calls in the following situations:
during an active call;
During a conference call (with maximum two participants)
During an incoming/outgoing call
in call preparation;
During dialling with a busy line.
Call recording only starts when the connection is set up. Therefore, no ring-back tones
or wait tones are recorded.
Call recording is temporarily interrupted during an enquiry and an e-mail is sent with
the recording made up till then. Recording restarts automatically once the call con-
nection with the enquiry call party is set up and/or once the call connection with the
first correspondent is restored.
The maximum recording time for each .wave file depends on the system configura-
tion. When the predefined or maximum recording time is reached, the recording
stops automatically, the file is sent to your e-mail address and a new recording starts
at the same time. Contact your system administrator for more information.
This function must be stored under a function key (see chapter "Configuring keys",
page 64).
Notes:
Recording calls may infringe on your national data protection provisions or be
permitted only under certain circumstances. If you intend to use this function
notify your call party in advance.
You cannot record a conversation involving more than two call parties (enquiry
call, conference). The recording is automatically stopped if you park your call
party or put him on hold.
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