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UP Plus
3D Printer User Manual
suring it’s kept clean and smooth on both sides.
holes)
Large parts -
For large parts, ensu
Regularly check your platform height!
which you may not even be aware of. To check your nozzle height, refer to section 3.3.2
8.
Troubleshooting
Problem or error message
No power
Extruder or platform fails to
reach operating temperature
Material not extruding
Cannot communicate with
printer
Nozzle too cool
Platform too cool
Extruder head has a clicking
sound
Others
If the nozzle is
and clean it.
4.
Troubleshooting
3D Printer User Manual
v 2013.6.10
suring it’s kept clean and smooth on both sides.
(no need to remove the plastic inside the
For large parts, ensu
re the platform is super toasty.
Regularly check your platform height!
It can change for a number of reasons, some of
which you may not even be aware of. To check your nozzle height, refer to section 3.3.2
Troubleshooting
Solution
Verify power cord is securely plugged in.
Extruder or platform fails to
reach operating temperature
1. Verify printer has initialised. If not, initialis
e the printer
2. Heater is damaged, replace the heater
Material is stuck in the extruder
. See 3.3.3 Maintain (Extrude)
The gap is too wide between the bearing and wire feed roll
Cannot communicate with
1. Make sure the USB cable is connected to the
the PC
2. Unplug the USB cable, then plug in again.
3. Reset the printer—
power off then power on.
4. Restart the PC
5. Make sure in Device Manager in Windows that the printer
driver is correctly installed.
6. Try with a different USB cabl
e and with a different PC.
7. If using a USB Hub, try without it.
1.
Close the vent door on the extruder head
2.
Check in maintenance of the extruder temperature
contact support.
1. Check in maintenance of the platform
temperature
contact support.
Extruder head has a clicking
1.
This means that the drive gear is slipping on the fil
ment. Check the nozzle and column are clean.
Contact Technical Support : Support@
3DPrintingSystems
If the nozzle is
blocked, remove the nozzle
(only when the nozzle is hot)
and clean it.
Troubleshooting
(no need to remove the plastic inside the
It can change for a number of reasons, some of
which you may not even be aware of. To check your nozzle height, refer to section 3.3.2
e the printer
. See 3.3.3 Maintain (Extrude)
The gap is too wide between the bearing and wire feed roll
ers.
1. Make sure the USB cable is connected to the
printer, and to
power off then power on.
5. Make sure in Device Manager in Windows that the printer
e and with a different PC.
Close the vent door on the extruder head
Check in maintenance of the extruder temperature
and
temperature
and
This means that the drive gear is slipping on the fil
a-
ment. Check the nozzle and column are clean.
3DPrintingSystems
.com
(only when the nozzle is hot)
49


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