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125
疑難排解
問題 修正動作
LED 指示燈全部不
亮。
確認電源線已經接上 ZyWALL 並且插入適當的電源插座。確認您已
經啟動 ZyWALL 電源。檢查所有連接線的連結狀況。
假使 LED 指示燈仍然不亮,或許是硬體方面的問題。如果發生這種
情形,您應該連絡當地的經銷商。
區域網路端連接
ZyWALL。
檢查 ZyWALL 與您電腦 ( switch) 間的線路連接狀況。請參考第
章以了解細節。
由區域網路的電腦向 ZyWALL 發出 Ping 指令。確認您電腦的乙太網
路卡安裝正確並運作正常。另外還要確認它的 IP 位址與 ZyWALL
IP 位址位在同一子網路內。
在電腦中點擊開始,功能表中,(所有)程式 " " 附屬應用程式
" " 命令提示字元 "。在命令提示字元視窗中輸入 "ping",後面
緊接著 ZyWALL 的區域網路 IP 位址 (預設值為 192.168.1.1)然後
按下 [ENTER]。ZyWALL 應該會回應。
假使您忘記 ZyWALL 的密碼,請使用重置按鈕。按下按鈕等待約十
秒鐘 (或直到電源 PWR LED 指示燈開始閃爍)再放開按鈕。
ZyWALL 會回復成出廠預設值 (密碼為 1234、區域網路 IP 位址為
192.168.1.1 等,請參考您的使用指南以了解細節)
假使您忘記 ZyWALL IP 的位址,也能夠使用指令透過設定埠去檢
視。利用設定線將您的電腦連上設定埠。您的電腦應該將終端模擬
連線程式 (例如 HyperTerminal)設定為 VT100 終端模擬模式、無
同位位元、8 個資料位元、1 個停止位元、無流量控制而且連接埠
傳輸速率為每秒 115200 位元。
無法連接網際網
路。
檢查 ZyWALL 與具有網路連線功能之乙太網路插孔間的連結狀況。
確認網路閘道裝置 (例如 DSL 數據機)運作正常。
在狀態畫面中檢查 ge2 狀態。再次使用安裝設定精靈,並確認輸
入了正確的設定內容。
127


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