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Chapter 10 Troubleshooting
WRE2205 User’s Guide
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10.2 WRE2205 Access and Login
I don’t know the IP address of my WRE2205.
1 Click Start > Run, enter cmd, and then enter Ping zyxelsetupxxxx, where xxxx is the last four
digits of the MAC address of the WRE2205. You can find the MAC address on a label on the
WRE2205.
2 The default IP address is 192.168.1.2.
3 If you changed the IP address and have forgotten it, you might get the IP address of the WRE2205
by looking up the IP address of the default gateway for your computer. To do this in most Windows
computers, click Start > Run, enter cmd, and then enter ipconfig. The IP address of the Default
Gateway might be the IP address of the WRE2205 (it depends on the network), so enter this IP
address in your Internet browser. Login (see the Quick Start Guide for instructions) and go to the
Device Information table in the Status screen. Your WRE2205’s IP address is available in the
Device Information table.
•If the DHCP setting under LAN information is None, your device has a fixed IP address.
•If the DHCP setting under LAN information is Client, then your device receives an IP
address from a DHCP server on the network.
4 If your WRE2205 is a DHCP client, you can find your IP address from the DHCP server. This
information is only available from the DHCP server which allocates IP addresses on your network.
Find this information directly from the DHCP server or contact your system administrator for more
information.
5 Reset your WRE2205 to change all settings back to their default. This means your current settings
are lost. See Section 10.4 on page 65 in the Troubleshooting for information on resetting your
WRE2205.
I forgot the username and password.
1 The default username is admin and default password is 1234.
2 If this does not work, you have to reset the device to its factory defaults. See Section 10.4 on page
65.
I cannot see or access the Login screen in the Web Configurator.
1 Make sure you are using the correct IP address.
The default IP address is 192.168.1.2.
If you changed the IP address, use the new IP address.
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