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Chapter 10 Troubleshooting
WRE2205 User’s Guide
58
If you changed the IP address and have forgotten it, see the troubleshooting suggestions for I
don’t know the IP address of my WRE2205.
2 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
Start Guide.
3 Make sure your Internet browser does not block pop-up windows and has JavaScript and Java
enabled.
4 Make sure your computer is in the same subnet as the WRE2205. (If you know that there are
routers between your computer and the WRE2205, skip this step.)
If there is a DHCP server on your network, make sure your computer is using a dynamic IP
address.
If there is no DHCP server on your network, make sure your computers IP address is in the
same subnet as the WRE2205.
5 Reset the device to its factory defaults, and try to access the WRE2205 with the default IP address.
6 If the problem continues, contact the network administrator or vendor, or try one of the advanced
suggestions.
Advanced Suggestions
If your computer is connected wirelessly, use a computer that is connected to a LAN/ETHERNET
port.
I can see the Login screen, but I cannot log in to the WRE2205.
1 Make sure you have entered the password correctly. The default username is admin and default
password is 1234. This field is case-sensitive, so make sure [Caps Lock] is not on.
2 This can happen when you fail to log out properly from your last session. Try logging in again after
5 minutes.
3 Disconnect and re-connect the power adaptor or cord to the WRE2205.
4 If this does not work, you have to reset the device to its factory defaults. See Section 10.4 on page
60.
10.3 Internet Access
I cannot access the Internet.
1 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
Start Guide.
58


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