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Chapter 6 Troubleshooting
PLA Series User’s Guide
51
The POWER light blinks two times quickly then pauses, before repeating.
The ENCRYPT process has failed. Press the RESET/ENCRYPT button on both devices for 5 to 8
seconds, then try to reconnect.
The POWER lights on both devices blink when I press the RESET/ENCRYPT buttons, but the
HomePlug light does not turn on.
Ensure you have pressed the RESET/ENCRYPT button on both devices.
Wait for about a minute while the devices set up a connection.
If that does not work, try again with both devices connected to a power strip next to each other.
If they now connect, then the devices were not on the same electrical circuit before.
The POWER lights on both devices blink, then many lights blink and the HomePlug light blinks
red.
Do not worry, the connection process is proceeding normally.
The POWER lights on both devices finished blinking, but only one device’s HomePlug light is
on.
One device may have connected to a third powerline device. To check device A is connected to
device B and not another device, disconnect device B from its power source. Device As HomePlug
( ) light will turn off if the connection is with Device B. Press the RESET/ENCRYPT button on
both devices for 5 to 8 seconds, then try to reconnect, pressing the RESET/ENCRYPT button for
0.5 to 3 seconds on both devices.
I pressed the RESET/ENCRYPT button for 5 to 8 seconds, but the HomePlug light is still on.
The HomePlug light is on, indicating it is still connected to another powerline device. Try again,
pressing the RESET/ENCRYPT button for 5 to 8 seconds.
51


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