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NBG6716 User’s Guide
174
CHAPTER 24
Troubleshooting
24.1 Overview
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
Power, Hardware Connections, and LEDs
NBG6716 Access and Login
Internet Access
Resetting the NBG6716 to Its Factory Defaults
Wireless Connections
USB Device Problems
24.2 Power, Hardware Connections, and LEDs
The NBG6716 does not turn on. None of the LEDs turn on.
1 Make sure you are using the power adaptor or cord included with the NBG6716.
2 Make sure the power adaptor or cord is connected to the NBG6716 and plugged in to an appropriate
power source. Make sure the power source is turned on.
3 Disconnect and re-connect the power adaptor or cord to the NBG6716.
4 If the problem continues, contact the vendor.
One of the LEDs does not behave as expected.
1 Make sure you understand the normal behavior of the LED. See Section 1.7 on page 15.
2 Check the hardware connections. See the Quick Start Guide.
3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Disconnect and re-connect the power adaptor to the NBG6716.
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