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Chapter 23 Troubleshooting
NBG334S User’s Guide
208
4 Make sure your computer (with a wireless adapter installed) is within the transmission
range of the NBG334S.
5 Check that both the NBG334S and your wireless station are using the same wireless and
wireless security settings.
6 Make sure traffic between the WLAN and the LAN is not blocked by the firewall on the
NBG334S.
7 Make sure you allow the NBG334S to be remotely accessed through the WLAN
interface. Check your remote management settings.
See the chapter on Wireless LAN in the Users Guide for more information.
23.6 Advanced Features
V I can log in, but I cannot see some of the screens or fields in the Web
Configurator.
You may be accessing the Web Configurator in Basic mode. Some screens and fields are
available only in Advanced mode. Use the Maintenance > Config Mode screen to select
Advanced mode.
You may be accessing the Web Configurator in AP Mode. Some screens and fields are
available only in Router Mode. Use the Maintenance > Sys OP Mode screen to select Router
Mode.
V I set up URL keyword blocking, but I can still access a website that should be
blocked.
Make sure that you select the Enable URL Keyword Blocking check box in the Content
Filtering screen. Make sure that the keywords that you type are listed in the Keyword List.
If a keyword that is listed in the Keyword List is not blocked when it is found in a URL,
customize the keyword blocking using commands. See the Customizing Keyword Blocking
URL Checking section in the Content Filter chapter.
208


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