730107
328
Zoom out
Zoom in
Previous page
1/355
Next page
Chapter 20 Troubleshooting
NAS Series User’s Guide
328
Make sure you have entered the username and password correctly. The default username is admin,
and the default password is 1234. These fields are case-sensitive, so make sure [Caps Lock] is not on.
Turn the NAS off and on.
If this does not work, see Section 1.7 on page 16 to reset the device.
I cannot see the multi-language web configurator screens while using Internet Explorer.
Use Section 20.4.1 on page 326 to enable the scripting of safe ActiveX controls.
The Web Configurator logs out by itself.
The web configurator management session automatically times out if it is left idle for 15 minutes. Simply
log back into the NAS if this happens to you.
20.5 I Cannot Access The NAS
I cannot access a share.
Check that the NAS is turned on and connected to the network. Try to ping the NAS or use FindMe or
the NAS Starter Utility to discover it.
Check that you entered your login name and password correctly.
Check that the share exists and check its access settings.
Check if the shared folder is a subfolder of another (parent) share. Check that the parent share’s
access rights do not conflict with the subfolder share. It is recommended that you do not create
subfolder shares.
Check if there are any existing mapped network drives to the NAS. You may need to disconnect
existing mapped network drives as a new mapped network drive connection may use (different)
previously-saved login information. To do this, open Windows Explorer and click Tools > Disconnect
Mapped Network Drives.
Check that the volume in which the share resides, exists and is not down or degraded. If it is down or
degraded, see Section 20.2 on page 322.
Make sure you have the client for Microsoft networks installed and enabled in your network
connection’s properties.
In Windows XP or 2000, click Start > Settings > Control Panel > Network Connections (Network and
Dial-up Connections in Windows 2000/NT) > Local Area Connection > Properties.
Check that Client for Microsoft Networks is in the list of components and has its check box selected.
328


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for ZyXEL NAS542 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of ZyXEL NAS542 in the language / languages: English as an attachment in your email.

The manual is 13,78 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of ZyXEL NAS542

ZyXEL NAS542 Quick start guide - All languages - 4 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info