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Chapter 21 Troubleshooting
Cloud Storage User’s Guide
339
3 If an iTunes client is connected, the NAS’s iTunes server function scans the published media server
folders for files every three minutes. Leave iTunes connected to the NAS for three minutes. Then
use the NAS’s eject button (as shown next) to disconnect.
Figure 186 iTunes Eject Button
4 Then click the NAS’s link to reconnect.
Figure 187 iTunes Reconnected
5 Another way to get the NAS’s iTunes server function to scan the published media server folders for
files is to go to Applications > Media Server and disable and re-enable the iTunes server option.
If you uploaded many files, it may take awhile for the NAS to find and list all of them. Then try
reconnecting your iTunes client.
I cannot use iTunes to play files located on my NAS.
1 Make sure the files are a format supported by iTunes. See Section on page 346.
339


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