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Table of Contents
Cloud Storage User’s Guide
12
21.1 Troubleshooting Overview ............................................................................................................327
21.2 Power, Hardware, Connections, and LEDs ...................................................................................327
21.3 NAS Starter Utility .........................................................................................................................329
21.4 NAS Login and Access .................................................................................................................330
21.4.1 Enabling Scripting of Safe ActiveX Controls ........................................................................331
21.5 I Cannot Access The NAS ............................................................................................................333
21.6 Users Cannot Access the NAS .....................................................................................................334
21.7 External USB Drives .....................................................................................................................335
21.8 Storage ..........................................................................................................................................335
21.9 Firmware .......................................................................................................................................336
21.10 File Transfer ................................................................................................................................336
21.11 Networking ..................................................................................................................................337
21.12 Some Features’ Screens Do Not Display ....................................................................................337
21.13 Media Server Functions ..............................................................................................................338
21.14 Download Service Functions .......................................................................................................340
21.15 Web Publishing ...........................................................................................................................340
21.16 Auto Upload ................................................................................................................................341
21.17 Package Management ................................................................................................................342
21.18 Backups ......................................................................................................................................343
21.19 Google Drive ...............................................................................................................................343
Appendix A Product Specifications ..................................................................................................345
Appendix B Customer Support ........................................................................................................347
Appendix C Legal Information .........................................................................................................353
Index ..................................................................................................................................................357
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