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IES-1000 User’s Guide
Customer Support v
Customer Support
Please have the following information ready when you contact customer support.
Product model and serial number.
Warranty information.
Date that you received your device.
Brief description of the problem and the steps you took to solve it.
Support e-mail Telephone Web Site Regular Mail Method
Location
Sales e-mail Fax FTP Site
support@zyxel.com.tw +886-3-578-3942 www.zyxel.com
www.europe.zyxel.com
Corporate
Headquarters
(Worldwide)
sales@zyxel.com.tw +886-3-578-2439 ftp.zyxel.com ftp.europe.zyxel.com
ZyXEL Communications Corp.
6 Innovation Road II
Science Park
Hsinchu 30099
Taiwan
info@cz.zyxel.com +420-241-091-350 Czech Republic
info@cz.zyxel.com +420-241-091-359
www.zyxel.cz ZyXEL Communications Czech s.r.o.
Modranská 621
143 01 Praha 4 – Modrany
Ceská Republika
support@zyxel.dk +45-39-55-07-00 Denmark
sales@zyxel.dk +45-39-55-07-07
www.zyxel.dk ZyXEL Communications A/S
Columbusvej
2860 Soeborg
Denmark
support@zyxel.fi +358-9-4780-8411 Finland
sales@zyxel.fi +358-9-4780 8448
www.zyxel.fi ZyXEL Communications Oy
Malminkaari 10
00700 Helsinki
Finland
+33-4-72-52-97-97 France info@zyxel.fr
+33-4-72-52-19-20
www.zyxel.fr ZyXEL France
1 rue des Vergers
Bat. 1 / C
69760 Limonest
France
support@zyxel.de +49-2405-6909-0 Germany
sales@zyxel.de +49-2405-6909-99
www.zyxel.de ZyXEL Deutschland GmbH.
Adenauerstr. 20/A2 D-52146
Wuerselen
Germany
support@zyxel.hu +36-1-3361649 Hungary
info@zyxel.hu +36-1-3259100
www.zyxel.hu ZyXEL Hungary
48, Zoldlomb Str.
H-1025, Budapest
Hungary
http://zyxel.kz/support +7-3272-590-698 Kazakhstan
sales@zyxel.kz +7-3272-590-689
www.zyxel.kz ZyXEL Kazakhstan43, Dostyk ave.,Office
414
Dostyk Business Centre
050010, Almaty
Republic of Kazakhstan
support@zyxel.com 1-800-255-4101
+1-714-632-0882
www.us.zyxel.com North America
sales@zyxel.com +1-714-632-0858 ftp.us.zyxel.com
ZyXEL Communications Inc. 1130 N.
Miller St.
Anaheim
CA 92806-2001
U.S.A.
support@zyxel.no +47-22-80-61-80 Norway
sales@zyxel.no +47-22-80-61-81
www.zyxel.no ZyXEL Communications A/S Nils
Hansens vei 13
0667 Oslo
Norway
+48-22-5286603 Poland info@pl.zyxel.com
+48-22-5206701
www.pl.zyxel.com ZyXEL Communications ul.Emilli Plater
53
00-113 Warszawa
Poland
http://zyxel.ru/support +7-095-542-89-29 Russia
sales@zyxel.ru +7-095-542-89-25
www.zyxel.ru ZyXEL Russia Ostrovityanova 37a Str.
Moscow, 117279
Russia
5


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