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EN
Malfunctions
Problem Possible cause Remedy
There is coffee powder in
the brewed coffee.
The filter collapses during
brewing.
Slightly press the filter against the
sides of the filter holder.
The valve under the filter holder
does not open.
Place the jug at the centre under
the filter holder.
Only use the original jug with
closed lid.
Too much coffee powder in the
filter.
Reduce the amount of coffee
powder.
The brewing does not start
after pressing the button.
The appliance needs to be
descaled.
Descale the appliance; see sec-
tion "Descaling".
Blooming is switched on.
Turn the button to set the required
number of cups and press the
button again.
The appliance does not
work. Power supply interrupted.
Connect the appliance to a socket
with the right voltage and power
rating (see type plate at the
bottom of the machine). Check
the fuse.
Customer service
If you encounter any problems with your appli-
ance, please contact our customer service.
Detailed information on service, repairs, war-
ranty and product registration can be found on
www.zwilling.com/service.
Accessories
You can find suitable accessories for your
appliance on www.zwilling.com.
Disposal
The "crossed-out refuse bin" symbol
demands separate disposal of de-
commissioned electrical and electron-
ic appliances (WEEE). Electrical and
electronic appliances can contain dangerous
and environment-hazardous substances. Do
not dispose of this appliance and its pack-
aging as unsorted domestic waste; instead,
return it to a designated collection point for the
recycling of end-of-life electrical and electronic
equipment. In this way, you can contribute to
the protection of resources and the environ-
ment. Contact your local authorities for more
information.
Malfunction / customer service / disposal
28


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