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32www.zwilling.com
GB
Problem Possible cause Remedy
The appliance switches off
prematurely.
Insufficient water in the water
container.
Fill the water container to
the0.5 litre marking at amin-
imum.
The water container is calcified. Decalcify the water container.
The water is taking longer
thanusual to boil. The water container is calcified. Decalcify the water container.
The water isn’t hot enough. A program function with a lower
temperature was selected.
Select a program function
withthe desired higher tem-
perature.
The appliance is not
operational.
The water container does not sit
correctly on the base.
Lift up the water container and
place it on the base again.
The base contacts are dirty. Unplug the power cord, turn
the base over and blow it off.
The control panel is malfunc-
tioning. Water is on the control panel. Please dry the control panel.
Fault / Customer Service / Accessories /Disposal / Address
Fault
Customer service
Please contact our customer service should you
encounter any problems with your kettle.
Detailed information on service, repairs, war-
ranty and product registration can be found at
www.zwilling.com/service.
Accessories
Suitable accessories for your appliance are
available at www.zwilling.com.
Disposal
With regard to disposal, please return
your old appliance to a collection
point for electrical appliances.
Address
ZWILLING J.A. HENCKELS (UK) LTD
16 Handley Page Way,
Old Parkbury Lane,
Colney Street, St Albans, AL2 2DQ
UNITED KINGDOM
33


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