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21www.zwilling.com
GB Fault / Customer Service / Disposal
Problem Possible cause Remedy
The toasted product is
toodark.
The toasted product is being
toasted for too long.
Turn the control dial for the toast-
ing level further to the left.
Use the bagel button for bagels
and other yeast dough products.
Use the warm-up button for
pre-toasted toasted products.
The toasted product is not
crispy.
The toasted product is not being
toasted for long enough.
Turn the control dial for the toast-
ing level further to the right.
Use the defrost button for
deep-frozen toasted products.
There is a smell of burning. The crumb tray is full. Empty the crumb tray.
The lift button does not click
into place. The toaster is not plugged in. Plug the toaster into the socket.
The toasted product is
jammed.
The toasted product is too thick,
too small or too big.
Use a thinner or bigger toasted
product.
Too great an amount of toasted
product inserted.
Customer service
Please contact our customer service should you encounter any problems with your toaster.
Detailed information on service, repairs, warranty and product registration can be found at
www.zwilling.com/service.
Disposal
With regard to disposal, please return your old appliance to a collection point for electrical
appliances.
Fault
21


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