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Operating Manual Folding bike with electric drive up to 250 W
04.02.2022 REV 2.1
65
Questions about guarantee and warranty
Question
Answer
What can I do if I have
problems with my bike?
First of all, we recommend that you read the operating manual
supplied with your bike carefully.
If that does not solve your problem, please contact your dealer
or our service staff. Please have your proof of purchase and
your bike passport ready. The service and contact details can
be found in this operating manual under: 24 Service and con-
tact on p. 77
What support can I expect
under guarantee?
A detailed explanation of the guarantee and the statutory war-
ranty can be found in this operating manual under: 3 Statutory
warranty and warranty claims on p. 9
Who do I contact in the
event of a warranty or ser-
vice?
The service and contact details can be found in this operating
manual under: 24 Service and contact on p. 77
Technical questions
Question
Answer
Can I fit any tyres on my
bike?
No. The tyres and inner tubes must match the specifications of
the wheel rim.
Furthermore, in line with the enclosed declaration of conform-
ity, no modifications to the bike are permitted without the
manufacturer's consent!
Can I connect any trailer to
my bike?
No. The attachment of trailers is not intended for your bike. If
you do attach a trailer, that will void the declarations of con-
formity supplied and all warranty claims.
Can I install any child’s seat
in my bike?
No. The attachment of child’s seats is not intended for your
bike. If you do attach a trailer, that will void the declarations of
conformity supplied and all warranty claims.
Can I install any bottle
cage?
If your bike has mounting bolts for a bottle cage, you can gen-
erally install any bottle cage. A few bike models do not have
threads in the frame for installing a bottle cage. In this case it
would be possible to install a bottle cage using a clamp mount.
If in doubt, always consult the manufacturer first.
65


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