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Radio Frequency Interference
General Statement on Interference
Care must be taken when using the phone in close proximity to personal medical devices, such
as pacemakers and hearing aids. Pacemakers manufacturers recommend that a minimum
separation of 15 cm be maintained between a mobile phone and a pacemaker to avoid potential
interference with the pacemaker.
Pacemakers
Pacemaker manufacturers recommend that a minimum separation of 15 cm be maintained
between a mobile phone and a pacemaker to avoid potential interference with the pacemaker.
To achieve this, use the phone on the opposite ear to your pacemaker and do not carry it in a
breast pocket.
Hearing Aids
People with hearing aids or other cochlear implants may experience interfering noises when using
wireless devices or when one is nearby. The level of interference will depend on the type of
hearing device and the distance from the interference source. Increasing the separation between
them may reduce the interference. You may also consult your hearing aid manufacturer to discuss
alternatives.
Medical Devices
Please consult your doctor and the device manufacturer to determine if operation of your phone
may interfere with the operation of your medical device.
Hospitals
Turn off your wireless device when requested to do so in hospitals, clinics or health care facilities.
These requests are designed to prevent possible interference with sensitive medical equipment.
Aircraft
Turn off your wireless device whenever you are instructed to do so by airport or airline staff.
Consult the airline staff about the use of wireless devices onboard the aircraft. If your device offers
a ‘flight mode’, this must be enabled prior to boarding an aircraft.
Interference in Cars
Please note that because of possible interference with electronic equipment, some vehicle
manufacturers forbid the use of mobile phones in their vehicles unless a hands-free kit with an
external antenna is included in the installation.