596101
75
Zoom out
Zoom in
Previous page
1/82
Next page
71Troubleshooting and FAQs
Problem Possible Causes Possible Solution
Unable to
select certain
features
Your service provider does
not support these features,
or you have not applied for
services that provide these
features.
Contact your service provider.
Battery will
not charge
The battery or battery charger
is damaged.
Contact the dealer.
The phone’s temperature is
below 32°F (0°C) or higher
than 113°F (45°C).
Adjust the battery charging
environment to avoid
temperature extremes.
Poor contact between the
battery and charger.
Check all connectors to make
sure all connections have
been properly made.
You cannot
switch your
phone on
Battery power has been
depleted.
Recharge the phone’s battery.
(U)SIM card
error
(U)SIM card malfunction or
damage.
Take the (U)SIM card to your
service provider for testing.
(U)SIM card inserted
improperly.
Insert the (U)SIM card
properly.
Debris on the (U)SIM card
contacts.
Use a soft, dry cloth to clean
the (U)SIM card contacts.
75


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for ZTE Z-331 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of ZTE Z-331 in the language / languages: English as an attachment in your email.

The manual is 14,17 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info