The guarantee for this ZTE device (here on in referred to as Device) covers 24 (twenty four) months from the date the Device was purchased.
The manufacturer guarantees that the Device will properly function with proper usage and maintenance according to the instructions of the manufacturer.
The guarantee covers all Device faults which came to be because of eventual errors in the material and/or the manufacturing of the Device. The guarantee
can be used against presentation of the verified guarantee certificate and purchase invoice. The guarantee does not affect other rights belonging to the
buyer on other legal bases. The guarantee is valid in the territory of the UK.
Article 2
The guarantee does not cover: faults occurring because of unauthorised modifications to the software, mechanical damages, improper handling, and higher
forces (lightning, fire, unsuitable voltage and polarities, traffic accidents, humidity, water and alike), batteries and consumable material including *:
a) Damages caused by using the Device outside of the instructions of the manufacturer and other documentation which is enclosed with the Device as
well as damages caused by using with other products of another manufacture which the manufacturer did not approve;
b)Damages caused by accidents, improper and wrong usage, floods, fire, earthquakes and superficial damages which include but are not limited to
scratches, dents, broken plastic and alike;
c)Damages caused by servicing (including upgrading and extension) by an unauthorised person as well as a fault of the Device or any part of it if they
are altered because of the change of the functionality or other properties without prior written authorisation of the manufacturer;
d)Consumable parts other than in the case of damage brought on because of faults in the material or manufacturing;
e)Impossibility of partial and/or complete usage of the Device because of unauthorised modification of the software.
Article 3
ZTE is obliged during the guarantee, within a reasonable time frame, to remove all reported faults and defects of the Device covered with this guarantee
certificate which have come to be with the proper and regular use of the Device, to repair the Device in an authorised service centre or a replacement of
the faulty Device with the same but properly working Device if a repair is not possible.
Article 4
The guarantee stops being valid if:
1.the information from the invoice and/or the guarantee are erased or altered;
2.the information on the Device (type, and serial number of the manufacturer) are erased or altered;
3.it is established that the Device was opened by an unauthorised person.
Note: customers can report faults and establish the guarantee with the salesman or relevant T-Mobile Customer Services representative
*Concrete cases of faults or damages which are not covered by the guarantee include:
4.Damages caused by intentional separation, opening or dissembling the enclosure;
5.Damages or faults with the operation caused by the removal and insertion of exterior and interior parts of the Device;
6.Damages caused by holes in the enclosure;
7.Cracked glass or LCD because of outside factors;
8.Damages or faults caused by an outside force;
9.Damages or faults caused by liquids;
10.Damages or faults caused by liquid or dry chemical substances (such as gasoline, acids, corrosive material), dust, dirt and other foreign objects;
11.Damages or faults caused by outside heat or fire (damage by interior heat is covered if it did not occur through an outside reason);
12.Superficial damages occurring through external reasons, including dents, shabbiness, scratches on the enclosure, discoloration, cracks, peeling
or metal or plastic parts of the enclosure.
** The customer is advised to regularly make copies of his information and other contents on the Device and to erase the same from the memory of the
Device before handing the Device over to any relevant service third party. If the customer does not do this, ZTE is not responsible for the loss of
information in the memory of the Device to the customer or a third party.
Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.
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