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6 Troubleshooting, Technical and Warranty Information
6.1 Troubleshooting and FAQ’s
Please check the manual thoroughly before contacting your service provider. If in doubt:
Restore default settings:
Menu > Settings > Handset > Restore default settings > Enter the Handset lock code, 0000
Symptom Solution
(No) incoming ring
or alarm tone
Check the ring tone and ring volume settings under Profiles
Check the handset is not muted (Long press the # key)
Restore Default Settings
(No) keytones when
pressing keys
Check the key tone settings in the current profile.
Menu > Profiles > Edit
Restore Default Settings
How do I extend the
incoming ring time?
This is not a handset setting. Please contact your Service Provider
to extend the ringing time.
How do I change the
Ringtone?
Edit the current profile, select a new tune from the Audios directory.
A phone number cannot
be dialled
Check for network coverage
Check whether any call restrictions are set.
Menu > Settings > Calls > Call Barring
MMS messages cannot be
sent or received
Your subscription does not include data services. Check with your
service provider.
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