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15 T15 T
15 T15 T
15 T
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15.115.1
15.115.1
15.1
Troubleshooting and FAQ’sTroubleshooting and FAQ’s
Troubleshooting and FAQ’sTroubleshooting and FAQ’s
Troubleshooting and FAQ’s
Please check the manual thoroughly before contacting your service provider
SymptomSymptom
SymptomSymptom
Symptom
No incoming ringNo incoming ring
No incoming ringNo incoming ring
No incoming ring
or alarm toneor alarm tone
or alarm toneor alarm tone
or alarm tone
(No) keytones when(No) keytones when
(No) keytones when(No) keytones when
(No) keytones when
pressing keyspressing keys
pressing keyspressing keys
pressing keys
How do I extend the in-How do I extend the in-
How do I extend the in-How do I extend the in-
How do I extend the in-
coming ring time?coming ring time?
coming ring time?coming ring time?
coming ring time?
A phone number cannotA phone number cannot
A phone number cannotA phone number cannot
A phone number cannot
be dialledbe dialled
be dialledbe dialled
be dialled
Short messages cannotShort messages cannot
Short messages cannotShort messages cannot
Short messages cannot
be sent or receivedbe sent or received
be sent or receivedbe sent or received
be sent or received
MMS messages cannotMMS messages cannot
MMS messages cannotMMS messages cannot
MMS messages cannot
be sent or receivedbe sent or received
be sent or receivedbe sent or received
be sent or received
How do I switch off Pre-How do I switch off Pre-
How do I switch off Pre-How do I switch off Pre-
How do I switch off Pre-
dictive Text?dictive Text?
dictive Text?dictive Text?
dictive Text?
I cannot connect toI cannot connect to
I cannot connect toI cannot connect to
I cannot connect to
FOXTEL or BigPondFOXTEL or BigPond
FOXTEL or BigPondFOXTEL or BigPond
FOXTEL or BigPond
SolutionSolution
SolutionSolution
Solution
Check the ring tone and ring volume settings under Profiles
Check the handset is not muted (Long press the
# key# key
# key# key
# key)
Check the key tone settings in the current profile.
See 7.1 Change the Profiles
This is not a handset setting. Please contact your Service Provider to ex-
tend the ringing time.
Check for network coverage
Check whether any call restrictions are set. See 5.15 Call Barring
See Text Message Settings and check the SMS centre number is
correct. Contact your service provider for more details.
Your subscription does not include data services. Check with your ser-
vice provider.
The
# key# key
# key# key
# key is used to toggle between different modes.
See Chapter 6 for details.
Your subscription is not provisioned for data services. Check with your
service provider.
82


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