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Problem Possible causes Possible solution
Cannot
answer
incoming
calls
You have activated the
Call barring feature.
In the dialer, touch the
Menu Key > Settings >
Call Barring Settings,
and then select
Deactive All.
You have activated the
Call barring feature.
In the dialer, touch the
Menu Key > Settings >
Call Barring Settings,
and then select
Deactive All.
You cannot
make
outgoing
calls.
You have activated the
Fixed dialling numbers
feature.
In the dialer, touch the
Menu Key > Settings >
Fixed Dialling
Numbers and disable it.
PIN Code
blocked
You have entered an
incorrect PIN code three
consecutive times.
Contact your service
provider. If the service
provider provides the
SIM card’s PUK code,
use the PUK code to
unlock the SIM card.
Unable to
enter
information
into the
phonebook
The phonebook’s
memory is already full.
Delete unnecessary
data from the contacts.
158


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