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Chapter 13
Questions and Answers
If you encounter problems while using the phone, or if it performs
erratically, you can consult the information in the chart below. If your
particular problem cannot be resolved using the information in the
chart, contact the dealer where you purchased the phone.
Problem Possible causes Possible solution
Poor reception
The network signal is
too weak at your current
location, for example, in
a basement or near a tall
building, because wireless
transmissions can not
effectively reach it.
Move to a location
where the network
signal can be
properly received.
The network is busy at the
current time (for example,
during peak times, there
may be too much network
trafc to handle additional
calls).
Avoid using the
phone at such times,
or try again after
waiting a short time.
You are too far away from
a base station for your
service provider.
You can request a
service area map
from your service
provider.
64


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