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Problem
Possible causes
Possible solution
Echo or noise
Poor network link quality
on the part of your
service provider.
End the call and dial
again. You may be
switched to a better
quality network link or
phone line.
Echo or noise
Poor local telephone line
quality.
End the call and dial
again. You may be
switched to a better
quality network link or
phone line.
Unable to
select certain
features
Your service provider
does not support these
features, or you have not
applied for services that
provide these features.
Contact your service
provider.
Battery not
charging
The battery or battery
charger is damaged.
Contact the dealer.
Battery not
charging
The phone’s
temperature is below
32°F or higher than 113
°F.
Adjust the battery
charging environment to
avoid extremes of
temperature.
Battery not
charging
Poor contact between
the battery and charger.
Check all connectors to
make sure all
connections have been
properly made.
117
117


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