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Note If the abnormalities cannot be solved by the above-mentioned methods, please try the following
operation:
1. Turn on the power switch at the bottom of the machine and restart;
2. If restarting fails to solve the problem, please send the machine to after-sales center for maintenance;
* Due to the needs for continuous improvement of products, the company reserves the right to conduct
technology and design change as well as interpretation of these provisions.
Common abnormalities
5.1 Warning code
5
Any abnormalities occurring during operation should be identied by prompt tone in the machine.
The position of abnormality can be found according to the number of “beep” after the indicator light on
the main engine becomes red and ashes. Relevant details are listed below:
The position of abnormality can be found according to the number of “beep” after the indicator light
on the main engine becomes red and ashes. Relevant details are listed below:
EN-10
Prompt
tone
Abnormality reasons Solutions
No dust bin or water tank
The collision plate is abnormal
The cli sensors are abnormal
Other abnormalities
Please put dust bin or water tank in the machine
Check if the collision plate is stuck with foreign matters
The cli sensors are dirty, please clean them up
Voltage is too low and articial assistance is needed or the
power switch is o while charging
Prompt
tone
Abnormality reasons Solutions
The driving wheel is abnormal
The side brushes are abnormal
The fan is abnormal
Rotate the wheel and check if it gets stuck
Check if the side brushes get stuck or entangled; please clean
the side brushes
Clear the rubbish in the dust bin and clean the rubbish
channel
24


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