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INGLÉS / ENGLISH
AID WARRANTY CONDITIONS
EN
AID, in compliance with the Customer Protection Law (Ley 23/2003, July 10th, of
Warranty in the Sale of Consumer Goods, BOE no. 165, 11/07/2003), offers Direct
Warranty to Spain and Portugal customers for all our brands’products: ZIPY, MUSE,
NEW ONE, AC-RAYAN, TNB, BARKAN, BRASFORMA, THE COMPLEMENTS, and
GO BY ZIPY, under the following conditions:
A –Our products have a two year warranty. During the first year original defects that
may be detected are repaired. In those cases stipulated by law, the buyer will be
entitled to the replacement of the device by a new one, provided that the defects are
not due to the negligence or exclusive fault of the buyer in handling the device.
During the second year the buyer will need to prove that the malfunctioning of the
device is due to a manufacturing defect. In both cases the warranty will apply
provided that:
1. The product has been used for its destined purpose alone.
2. It was not opened, manipulated or altered in any way by someone other than the
Official Technical Service.
3. It has not undergone shock, flood, overheating, electric overcharge or any other
external circumstance that may constitute a possible reason of INVALIDATING the
warranty.
4. The product will be returned to AID in proper packaging together with the receipt
where the brand and type of product, the date of the purchase, the name and
address of the shop that sold it and the reason for the malfunctioning should be
clearly stated.
Any of the following circumstances invalidates the present warranty:
1. Breaking the ports, the screen or the glass.
2. Loss of liquid from the screen.
3. Wearing out, obvious marks of incorrect manipulation, unappropiate use,
ill-treatment, shock, falls, dirt, and so on.
4. The data contained in the products are under no circumstances covered by any
warranty whatsoever, nor are they to be considered during the physical repairing
process of the products. AID guarantees absolute confidentiality of the data.
