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THE HEATER DOES NOT IGNITE
You have run out of fuel from the tank or the wick has been replaced.
After having refilled and replaced the removable tank, wait for 30 minutes
before igniting the heater.
IRREGULAR FLAME AND/OR SOOT AND/OR SMELLS
The combustion chamber
has not been positioned correctly.
Use the combustion chamber handle
to put it level, until you can easily slide it
slightly to the left and to the right and the chamber is level.
You are using fuel which is past its ‘use by’ date.
Start every heating season with fresh fuel.
You are using the incorrect type of fuel.
Refer to THE RIGHT FUEL (See Section ’What you need to know in advance’).
Dust has gathered in the lower part of the heater.
Contact your dealer.
The wick height is not correct.
Contact your dealer.
THE HEATER SLOWLY EXTINGUISHES
The removable tank is empty.
See Section B.
The lower reservoir is contaminated by water.
Contact your dealer.
The wick has hardened on the upper side.
Burn the heater until all fuel is used (Section G). Use the right fuel.
You are using fuel which is past its ‘use by’ date.
Start every heating season with fresh fuel.
THE HEATER REMAINS BURNING LOW
Wick position too low.
Contact your dealer.
Before you refilled the tank, the heater had burnt up almost all the fuel.
After having refilled and replaced the removable tank, wait for 30 minutes
before igniting the heater.
You are using the incorrect type of fuel.
Refer to THE RIGHT FUEL (See Section ’What you need to know in advance’).
The room is insufficiently ventilated.
Leave a window or a door wide open for a while.
THE HEATER IS BURNING TOO HIGH
You are using an incorrect, too volatile type of fuel.
Refer to THE RIGHT FUEL (See Section ’What you need to know in advance’).
Wick position too high.
Contact your dealer.
G MAINTENANCE
Your heater needs hardly any maintenance. It is, however, important that you
remove dust and stains in time with a damp cloth, because otherwise these
may cause stains that are hard to remove. Under normal conditions, only two
components are subject to wear:
1. THE WICK
To extend the glass fibre wick life, you must occasionally let the heater burn until
the tank is completely emptied and the heater extinguishes by itself. Do this when
you notice that the flame is weakening. The burn-out will cause some smells, so it
is recommended that you take the heater outside of the living room.
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