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Z41 Remote
Remote Control Application for Z41 / Z41 Pro
USER MANUAL
Document Version: 1.0
www.zennio.com
Z41 Remote
http://www.zennio.com Tecnical Support: http://support.zennio.com
2
CONTENTS
Contents ........................................................................................................................................ 2
Changelog ...................................................................................................................................... 3
Z41 Remote iOS Updates ...................................................................................................... 3
Z41 Remote Android Updates ............................................................................................... 4
Introduction .................................................................................................................................. 5
Installation ..................................................................................................................................... 6
iOS Installation ...................................................................................................................... 6
Android Installation............................................................................................................... 7
Main menu .................................................................................................................................... 9
Device Pairing .............................................................................................................................. 14
Controlling the Device ................................................................................................................. 16
Push Notifications ....................................................................................................................... 21
User Profiles ................................................................................................................................ 22
Troubleshooting .......................................................................................................................... 23
Z41 Remote
http://www.zennio.com Tecnical Support: http://support.zennio.com
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CHANGELOG
Z41 REMOTE IOS UPDATES
App. Version Changes Page(s)
2.0.4 Support for Z41 Pro version 1.1.0. -
1.4.7
Push notification service support.
Compatibility with Z41 3.3 and the chrono-thermostat function.
Multilanguage support.
Gas and water monitoring support.
64-bit device support.
Support for iPhone 6 and iPhone 6 Plus.
Image and icon resolution improvement.
-
1.0.14 Minor bug fixes. -
1.0.12 Security updates. -
1.0.11 Improvements in notification messages -
1.0.9
iOS 7 Support.
New icons added.
-
1.0.6
Communication security enhancements.
Usability and user interface enhancements.
-
1.0.4 Usability and user interface enhancements. -
0.2
Terms and conditions update.
New controls and indicators added.
-
0.1 Initial version. -
Z41 Remote
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Z41 REMOTE ANDROID UPDATES
App. Version
Changes
2.0.6 Support for Z41 Pro version 1.1.0. -
1.5.6 Optimisation involving the Google Play Services. -
1.5.0
Push notification service support.
Graphical interface compatibility enhancement.
-
1.4.2
Z41 3.3 and Chrono-thermostat support.
Gas and water monitoring support.
Modification in energy, CO
2
and cost format.
Alphabetical sorting of device pairings.
-
1.2.2 Initial version -
Z41 Remote
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INTRODUCTION
Versions 3.0 and later of Z41, as well as versions 1.1 and later of Z41 Pro, feature a
specific function for the remote control of the device, which lets the user acting over the
screen by means of remote iOS and Android based mobile devices in the same
manner as during on-site interaction.
This document is offered as a guide for integrators who are willing to configure Z41 or
Z41 Pro for being controlled from these remote applications. Hence, reading this
document together with the actual Z41 or Z41 Pro user manual is encouraged.
Z41 Remote
http://www.zennio.com Tecnical Support: http://support.zennio.com
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INSTALLATION
IOS INSTALLATION
Z41 Remote for iOS is available on the App Store. To install on an iPhone or iPad
device, please perform a search for the application and push “Download” to proceed.
Figure 1. Z41 Remote Installation from iOS device.
To install it through a PC/Mac connected to the mobile device, please enter iTunes and
access the Z41 Remote page. Next, click the “Download” button to proceed.
Figure 2. Z41 Remote Application on the App Store.
Z41 Remote
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Once the application has been downloaded from iTunes, open the Apps section on the
iPhone or iPad and click the “Install” button. This action will update the button text to
“Will Install”, allowing synchronising the iTunes client with the device. To do this, just
click the “Apply” button, as shown in Figure 3:
Figure 3. Z41 Remote iOS installation from iTunes for Mac/PC
Once installed, it may be launched by clicking on its icon, which is similar to the logo
shown in Figure 2
ANDROID INSTALLATION
The Z41 Remote application is available on the Google Play Store for mobile devices
running the Android OS (versions 4.0.0 or greater).
Once the application has been found through the browser on the Google Play Store,
please click on the “Install” button, allow the download and wait for the process to
complete, as shown in Figure 4:
Z41 Remote
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Figure 4. Z41 Remote installation on Android
To install the application through a PC/Mac, please log into Google Play with your
Google account, go to the application page and click the “Install” button, selecting the
device in which the application should be installed.
Figure 5. Z41 Remote installation from Google Play.
Z41 Remote
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MAIN MENU
When Z41 Remote runs for the first time, the user will be shown the terms and
conditions of use:
Figure 6. Terms and conditions.
After agreeing with the terms, the main window of the application will show up, as in
Figure 7:
Figure 7. Main window on iOS / Android.
Z41 Remote
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Four main elements can be identified:
Device list: list of the devices already linked to the application through the
pairing procedure. This list shows no elements on the first execution.
Add device: button that brings up the Device Pairing window (see below).
Note: the Android version of the Z41 Remote application provides an additional
button, , which also allows new pairing creation, as shown in Figure 7.
Preferences: button that brings up the application settings, where the
following options can be set:
Figure 8. Preferences.
Key press sound: enables or disables the beeps emitted by the
application when the user remotely touches any of the Z41 (or Z41 Pro)
buttons.
Password: enables or disables the application start-up password
protection. When enabled, the application will be only accessible by users
knowing the password.
Note: if the password protection is active and the user types it wrong for three
consecutive times during the start-up, the application will remain locked for 60
seconds prior to permitting further attempts. The user will be notified about this
through a warning message and a countdown indicator.
Z41 Remote
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After enabling this function, a pop-up dialogue will be displayed to enter
the desired password (any combination of four digits). Entering the
password a second time will be required in order to confirm it.
Figure 9. Password selection.
Note: to disable the password protection, the user will be required to type the
password currently in use.
About: displays a window containing information about the application
(version, identification of the manufacturer, etc.) which also lets the user
review the terms and conditions of use again.
Z41 Remote
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Figure 10. “About” window.
Note: the Android version of the Z41 Remote application requires pressing on ,
which is located in the upper right corner, in order to gain access to this feature, as
shown in Figure 11
.
Figure 11. Z41 Remote Android Preferences and about menú.
Order alphabetically: by selecting this option the device list will be displayed
alphabetically sorted instead of using the default, last-accessed criteria. This
feature is available only on the Android version.
Z41 Remote
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User Code and IP: these fields are reserved for use upon Zennio’s request.
Please, refer to User Profiles section for further information.
Note: User Codeon iOS devices can be found under the Main Configuration > “Z41 Remote”
section, as shown in Figure 12.
Figure 12. User Code on iOS devices.
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DEVICE PAIRING
Once in the main window (Figure 3), the user may add as many Z41s as desired, by
tapping on the Add Device button. A new pop-up window will open next, as in Figure
13.
Figure 13. Add device.
Pairing the application to a certain Z41 or Z41 Pro requires filling the following fields:
Name: text string that will identify the particular device within the entire device
list shown by the application. Any name will be accepted although it is
encouraged to select a name descriptive enough, particularly if planning to
link multiple devices to the application.
Note: a longer description for the device being paired to the application. Note
that while in the device list of the main window (Figure 7), it is possible to
retrieve the descriptive note of any of the already linked (Figure 17).
Device: name of the mobile device where the remote Z41 or Z41 Pro is being
registered. By default, it will match the device name set by the user in the iOS
settings or the one set by the manufacturer in the Android OS, although a
different name can be set if desired. Once the pairing process ends, and for
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confirmation purposes, Z41 (or Z41 Pro) will show on screen the name of the
mobile device (according to the value of this field) it has just been paired to,
as shown in Figure 14.
Figure 14. Successful Z41 pairing.
Code: univocal pairing code that will let the mobile device identify the
particular Z41 or Z41 Pro it must link to. This code needs to be obtained from
the latter, which will display it on screen after requesting it from the pairing
code service, as depicted in Figure 15 and described in “Pairing Procedure”
under the Annex I of its User Manual.
Figure 15. Z41Pairing code introduction.
Once the above parameters are set, the user must press on Save.
Z41 Remote
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Note: on Android, saving is performed by pressing on .
Unless there are communication errors between the mobile device and Z41 or Z41 Pro,
the device list in the main window of the application will now include the device that has
just been linked:
Figure 16. Paired device.
CONTROLLING THE DEVICE
From the device list in the main window, the user can access a panel with detailed
information referred to a particular Z41 or Z41 Pro (including the date of the last time it
was accessed from this particular mobile device) by pressing icon next to the
device. The pop-up panel will look similar to Figure 17 and will also give the user the
option to modify the name and the note assigned to the device as well as deleting the
pairing, after which it will be removed from the list of the already-paired devices.
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Figure 17. Pairing details.
A secondary method for deletion is available on iOS from the main window itself, by
simply pressing on the desired device and dragging it to the left, which will bring up a
new button labelled as Delete, as shown in Figure 18.
On the other hand, it is important to keep in mind that the device list only shows the five
most recently accessed devices at a time. Should the user have more devices paired,
those of them that have not been accessed for a long time will not be listed by default.
In such case, it is necessary to press on Show all, which is visible only when there are
actually more than five devices, as shown in Figure 19.
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Figure 18. iOS Pairing deletion.
Figure 19. Complete list of paired devices on iOS
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Starting a remote control session with any of the linked devices consists in simply
pressing on its name, provided that the icon (which means the device is active and
functioning normally) or the icon (which means the device is active but containing
active alarms) are being shown next to it (in case the device was not reachable at the
moment of loading the device list, it will show the indicator the list can be updated
at any time by pressing on the icon, in the upper right corner of the screen).
A few seconds later, a virtualisation of the Menu page of the remote Z41 or Z41 Pro will
be represented on the mobile device (Figure 20), which will look analogous to the real
Z41 or Z41 Pro interface the on-site user interacts with.
Figure 20. Z41 Connection.
From this point, the application behaves as the actual device, so the user can get rid of
learning the usage of a new interface. In addition, any action implying changes on a
control or an indicator will be notified to the real device, which will reflect equivalent
changes on the screen and will also send the KNX bus the corresponding objects,
when required.
Note that certain functions implemented by Z41 or Z41 Pro are not controllable from
the remote application (in such case, icons and indicators show faded colours):
Z41 Remote
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Within the Profile page: configuring the contrast, the brightness and the
audible signals is not possible remotely, although the profile selection is.
Within the Configuration page: the programming LED, device reset and
device pairing controls are not available remotely, while the time set, the
alarm log and the probe calibration do offer remote interaction (assuming they
have been enabled in ETS).
Figure 21. Controls not available on Z41 Remote.
Once the user interaction with the remote device is over, the user should finish the
session by pressing on the Close button, available on the upper right corner of the
application. Closing the session takes the user back to the main window (Figure 7).
Note: on Android, closing the session is performed by pressing on
.
Note: if a new communication session with the same remote device is started before 30
seconds after ending the previous session, the user will recover the control as it was before the
interruption. However, more than 30 seconds after the interruption, new sessions will always
begin from the Menu page of Z41.
In case the application is ordered to run in background, all active sessions will be interrupted.
Z41 Remote
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PUSH NOTIFICATIONS
Version 3.3 or later of Z41 and version 1.1 or later of Z41 Pro, together with version
1.4.7 or later of Z41 Remote for iOS or version 1.5.0 or later of Z41 Remote for Android
provide a “push” notification function which makes it possible for the remote user to
receive a pop-up message on their mobile device as soon as an alarm event
(activation, confirmation or deactivation) has taken place on any Z41 or Z41 Pro device
has been paired with. This will happen even if the Z41 Remote application is not
running on the mobile device when the event takes place.
For further information about this feature and on the alarm events being notified, please
refer to the Z41 or Z41 Pro user manual.
Figure 22. Push notifications.
Notes:
These messages will not be shown in case “push” notifications have been disabled
on the operating system settings of the device. Please refer to the technical
documentation provided by the manufacturer.
Zennio Avance y Tecnología S.L. does not accept any responsibility for losses of
push messages due to network, hardware or software failures of any kind.
Z41 Remote
http://www.zennio.com Tecnical Support: http://support.zennio.com
22
USER PROFILES
Note: this function is supposed to be used only upon Zennio’s request.
Z41 Remote allows switching to certain user profiles depending on the context where
the application is going to be used. The different profiles do not entail differences in the
functionality nor implications for the user, but they ensure that the data of users of a
particular profile (e.g., users that are testing the application) and that of users of a
different profile (e.g., those performing everyday use) remain separated, thus avoiding
interference or interruptions in the normal service due to punctual requirements.
Therefore, if a particular profile needs to be set (upon Zennio’s request), the user will
need to make use of the specific configuration tool available within the iOS “Settings”
panel, next to the configuration tools of the other applications installed on the device
(see Figure 12).
To switch the user profile on the Android application, please enter the Preferences
window (Figure 8) and press any of the volume control keys of the mobile terminal for
ten times. This will enable the User Code field, so the user can enter the required
information, as provided by Zennio. When necessary, the IP field will also become
enabled.
Z41 Remote
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TROUBLESHOOTING
The following chart covers the most usual issues during the device pairing and the
remote access. In case the suggested verifications do not solve your issue, please
contact the Zennio Technical Support at http://support.zennio.com.
Dispositivo Mensaje / Evento Comprobación
Mobile
device
(iOS or
Android)
Pairing error
Pairing code expired. Ask for a new one from your
Z41.
Wrong pairing code
Check that the pairing code provided by your Z41 is
correctly typed in your mobile device. Check that your
Z41 is running the latest firmware available at the
Zennio home site.
No Internet connection
Check Internet connectivity from your mobile device.
Check connection speed (3G / WiFi). Can your Z41
reach the server? Check icon on Z41 (see below).
Z41 unavailable
Z41 not paired to this device
Your device is trying to connect to a Z41 with which it
is not paired anymore (the pairing list may have been
reset from Z41). Remove the pairing from your device
and try to pair again.
Communication error
An internal error occurred during the communication
between your Z41 and your device. Restart the Z41
Remote application.
Wait time exceeded
Can your Z41 reach the server? Check icon on Z41
(see below).
Z41
(or Z41 Pro)
Error message during pairing
Can your Z41 reach the server?
Verify Internet connectivity.
Check icon on Z41 (see below).
Icons shown by Z41 (Device Pairing box):
No Internet connection.
Check that an IP address has been assigned by the
router (the IP address is shown by Z41 during the
startup). Is there another device with the same IP
address within the same network?
Server unreachable.
Connect the same Ethernet cable to a PC and check
the Internet access.
Service unreachable.
Is the internal clock of Z41 properly set? Date must
be later than 31
st
/ Nov / 2013.
Connection OK. No issues service available.
Under remote control. No issues Z41 under remote control.
Join and send us your inquiries
about Zennio devices:
http://support.zennio.com
Zennio Avance y Tecnología S.L.
C/ Río Jarama, 132. Nave P-8.11
45007 Toledo (Spain).
Tel. +34 925 232 002.
Fax. +34 925 337 310.
www.zennio.com
info@zennio.com
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