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Problems Causes
The appliance fills but emp-
ties straight away :
the drainage U-piece is fixed too low (see installation section).
The washing machine
doesn’t rinse or doesn’t emp-
ty :
the drain hose is blocked or bent,
the object trap is obstructed,
the out of balance detector has been activated : washing is unevenly distributed
in the drum,
the “Drain” programme or “Night Silence Plus” or “Rinse hold” option have
been selected,
the height of the drainage U-piece is unsuitable.
You have found water
around the washing ma-
chine :
too much detergent has caused foam to overflow,
the detergent is unsuitable for machine washing,
the drainage U-piece isn’t attached correctly,
the drainage filter hasn’t been put back in place,
the water inlet hose is leaking.
Wash is unsatisfactory : the detergent is unsuitable for machine washing,
there is too much washing in the drum,
the wash cycle is unsuitable,
there isn’t enough detergent.
The appliance vibrates, is
noisy :
all packaging have not been removed from the appliance (see installation section),
the appliance isn’t level and is unbalanced,
the appliance is too close to the wall or furniture,
washing is unevenly distributed in the drum, the load is too small.
the appliance is in running in period, noise will disappear with time.
The wash cycle is much too
long :
the water inlet filters are dirty,
the power or water supply has been cut off,
the motor overheating detector has been activated,
the water inlet temperature is lower than usual,
the foam detection security system has been activated (too much detergent) and
the washing machine has begun draining the foam,
the out of balance detector has been activated: an extra phase has been added
to distribute washing more evenly in the drum.
The washing machine stops
during a wash cycle :
the water or electricity supply is defective,
a Rinse hold has been selected,
the drum shutters are open.
The lid doesn’t open at the
end of the cycle :
the temperature inside the drum is too high,
the lid unlocks 1 - 2 minutes after the end of the cycle.
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