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Before You Call for Service...
Please checkup the following troubleshooting tips
before you call for service!
Problem Checkup Point Action
It never gets cold inside.
Freezing & refrigerating is
not so good.
Is the refrigerator unplugged?
Is the temperature set to [Low
Mode]?
Is the refrigerator under direct
sunlight or is any heat appliance
placed near it?
Is the space between refrigerator
back and the wall too close?
Plug in the refrigerator.
Set the temperature mode to Middle or
High.
Move to a place where there is no direct
sunlight, no heat appliances around.
Keep suffi cient space (more than 10 cm)
between refrigerator back and the wall.
Foods in the refrigerator
get frozen.
Is temperature set to [Strong]?
Is surrounding temperature too
low?
Is the food with much moisture
stored close to the cold air spout?
Set the temperature to [Middle] or
[Low].
Foods can be frozen if ambient
temperature is below 5 °C. Move to
a place where the temperature is over
5 °C.
Place foods with moisture on the
shelves close to the doors.
Strange sound from the
refrigerator.
Is fl oor beneath the refrigerator
uneven?
Is the space between refrigerator
back and the wall too close?
Do any objects or other stuff touch
the refrigerator?
Move the refrigerator to a level and even
oor.
Keep suffi cient space.
Remove any object away which touches
the refrigerator.
Odour or disgusting smell
from the inside.
Is the food stored uncovered or
unwrapped?
Are the shelves and pockets
stained with food stuff?
Is the food stored too long?
Be sure to cover and wrap the foods.
Clean them regularly. Once smell gets
soaked to those parts, it is not easy to
remove.
Do not store foods for so long.
A refrigerator is neither a perfect nor a
permanent foods keeper.
39


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