GB
54
Our appliances are produced with the greatest of care.
However, a defect may still occur. Our consumer services
department will repair this upon request, either during or
after the guarantee period. The service life of the appliance
will not, however, be reduced as a result.
This declaration of guarantee terms is based on European
Union Directive 99/44/EC and the provisions of the Civil
Code. The statutory rights that the consumer has under
this legislation are not affected by this declaration of guar-
antee terms.
This declaration does not affect the vendor's statutory war-
ranty to the end user. The appliance is guaranteed within
the context of and in adherence with the following terms:
1. In accordance with provisions laid down in para-
graphs 2 to 15, we will remedy free of charge any
defect that occurs within 24 months from the date the
appliance is delivered to the first end user. These
guarantee terms do not apply in the event of use for
professional or equivalent purposes.
2. Performing the guarantee means that the appliance is
returned to the condition it was in before the defect
occurred. Defective parts are replaced or repaired.
Parts replaced free of charge become our property.
3. So as to avoid more severe damage, the defect must
be brought to our attention immediately.
4. Applying the guarantee is subject to the consumer
providing proof of purchase showing the purchase
and/or delivery date.
5. The guarantee will not apply if damage caused to del-
icate parts, such as glass (vitreous ceramic), synthet-
ic materials and rubber, is the result of inappropriate
use.
6. The guarantee cannot be called on for minor faults
that do not affect the value or the overall reliability of
the appliance.
7. The statutory warranty does not apply when defects
are caused by:
a chemical or electrochemical reaction caused
by water,
abnormal environmental conditions in general,
unsuitable operating conditions,
contact with harsh substances.
8. The guarantee does not apply to defects due to trans-
port which have occurred outside of our responsibil-
ity. Nor will the guarantee cover those caused by
inadequate installation or assembly, lack of mainte-
nance or failure to respect the assembly instructions
or directions for use.
9. Defects that result from repairs or measures carried
out by people who are not qualified or expert or
defects that result from the addition of non-original
accessories or spare parts are not covered by the
guarantee.
10. Appliances that are easy to transport may be deliv-
ered or sent to the consumer services department.
Home repairs are only anticipated for bulky appli-
ances or built-in appliances.
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11. If the appliances are built-in, built-under, fixed or sus-
pended in such a way that removing and replacing
them in the place where they are fitted takes more
than half an hour, the costs that result therefrom will
be charged for. Connected damage caused by these
removal and replacement operations will be the
responsibility of the user.
12. If, during the guarantee period, repairing the same
defect repeatedly is not conclusive, or if the repair
costs are considered disproportionate, in agreement
with the consumer, the defective appliance may be
replaced with another appliance of the same value.
In this event, we reserve the right to ask for a financial con-
tribution calculated according to the length of time it
has been used.
13. A repair under guarantee does not mean that the nor-
mal guarantee period will be extended nor that a new
guarantee period begins.
14. We give a twelve month guarantee for repairs, limited
to the same defect.
15. Except in the event where liability is legally imposed,
this declaration of guarantee terms excludes any com-
pensation for damage outside the appliance for which
the consumer wishes to assert his rights. In the event
of legally admitted liability, compensation will not
exceed the purchase price paid for the appliance.
These guarantee terms are only valid for appliances pur-
chased and used in Belgium. For exported appliances, the
user must first make sure that they satisfy the technical con-
ditions (e.g.: voltage, frequency, installation instructions,
type of gas, etc.) for the country concerned and that they
can withstand the local climatic and environmental condi-
tions. For appliances purchased abroad, the user must first
ensure that they meet the qualifications required in
Belgium. Non-essential or requested adjustments are not
covered by the guarantee and are not possible in all cases.
Our consumer services department is always at your dis-
posal, even after the guarantee period has expired.
Address for our consumer services department:
ELECTROLUX HOME PRODUCTS BELGIUM
Bergensesteenweg, 719 - 1502 LEMBEEK
Tel. 02.3630444
