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Error type Possible cause Solution
E09 Freezer compartment is
not cold enough.
1. Set a colder temperature in the freezer com-
partment.
2. Remove any products that could have
thawed during this error.
3. Do not add any fresh products until required
temperature is reached.
4. Close the doors.
E10 Fridge compartment is
not cold enough.
Set a colder temperature in the fridge compart-
ment.
E11 Fridge compartment is
too cold.
Switch off Super Cool function.
Set a higher temperature in the fridge com-
partment.
Make sure that ventilation holes are clear and
not clogged.
If the problems continue, contact the
Authorized Service Centre.
In case of different problem with the appliance,
check the table below for possible solutions.
WHAT TO DO IF...
Problem Possible cause Solution
The appliance does not oper-
ate.
The appliance is switched off. Switch on the appliance.
The mains plug is not connec-
ted to the mains socket cor-
rectly.
Connect the mains plug to the
mains socket correctly.
There is no voltage in the
mains socket.
Connect a different electrical
appliance to the mains socket.
Contact a qualified electrician.
The appliance is noisy. The appliance is not supported
properly.
Check if the appliance stands
stable.
The compressor operates con-
tinually.
Temperature is set incorrectly. Refer to "Operation" chapter.
Many food products were put
in at the same time.
Wait a few hours and then
check the temperature again.
The room temperature is too
high.
Refer to "Installation" chapter.
Food products placed in the
appliance were too warm.
Allow food products to cool to
room temperature before stor-
ing.
The door is not closed correct-
ly.
Refer to "Closing the door"
section.
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