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Problem Possible cause Remedy
You touched 2 or more sensor
fields at the same time. Touch only one sensor field.
There is water or fat stains on
the control panel. Clean the control panel.
An acoustic signal sounds and
the hob deactivates.
An acoustic signal sounds
when the hob is deactivated.
You put something on one or
more sensor fields. Remove the object from the
sensor fields.
The hob deactivates. You put something on the sen-
sor field .
Remove the object from the
sensor field.
Residual heat indicator does
not come on. The zone is not hot because it
operated only for a short time
or the sensor is damaged.
If the zone operated sufficiently
long to be hot, speak to an Au-
thorised Service Centre.
You cannot activate the outer
ring. First, activate the inner ring by
changing the heat setting.
There is a dark area on
the multiple zone.
It is normal that there is a dark
area on the multiple zone.
The sensor fields become hot. The cookware is too large or
you put it too near to the con-
trols.
Put large cookware on the rear
zones, if possible.
comes on. Child Safety Device operates. Refer to "Daily use".
and a number come on. There is an error in the hob. Deactivate the hob and acti-
vate it again after 30 seconds.
If comes on again, discon-
nect the hob from the electrical
supply. After 30 seconds, con-
nect the hob again. If the prob-
lem continues, speak to an Au-
thorised Service Centre.
You can hear a constant beep
noise. The electrical connection is in-
correct. Disconnect the hob from the
electrical supply. Ask a quali-
fied electrician to check the in-
stallation.
comes on. The second phase of the pow-
er supply is missing. Check if the hob is correctly
connected to the electrical
supply. Remove the fuse, wait
one minute, and insert the fuse
again.
IF YOU CANNOT FIND A SOLUTION...
If you cannot find a solution to the problem yourself,
contact your dealer or an Authorised Service
Centre. Give the data from the rating plate. Give
also three digit letter code for the glass ceramic (it
is in the corner of the glass surface) and an error
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