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Problem Possible cause Solution
There is too much frost
and ice
Products are not wrapped properly Wrap the products better
Doors are not shut properly or do
not close tightly
Check if the doors close well and the
gaskets are undamaged and clean
The Temperature regulator may be
set incorrectly
Set a warmer temperature
It is too warm in the freez-
er
Temperature regulator may be set
incorrectly
Set a lower temperature
The door does not close tightly or it
is not shut properly
Check if the door closes well and the
gasket is undamaged and clean
Large quantities of food to be frozen
were put in at the same time
Insert smaller quantities of food to be
frozen at any one time.
Food placed in the appliance was
too warm
Allow food to cool to room tempera-
ture before storing.
Products to be frozen are placed
too closely to each other
Place the products in a way so that
cold air could circulate among them
It is too cold inside the
freezer
Temperature regulator may be set
incorrectly
Set a warmer temperature
The appliance does not
work at all. Neither cooling
nor lighting works
Plug is not connected to the mains
socket properly
Connect the mains plug properly
Power does not reach the appliance Try connecting another electrical de-
vice to the power outlet
The appliance is not switched on Switch on the appliance
There is no voltage in the mains
socket (try to connect another ap-
pliance into it)
Call an electrician
The appliance does not
cool at all
Plug is not connected to the mains
socket properly
Connect the mains plug properly
There is no voltage in the mains
socket (try to connect another ap-
pliance into it)
Call an electrician
The appliance is not switched on Switch on the appliance
Temperature Regulator is not on Check the Temperature Regulator
Green indicator flashing Temperature sensor problem Call the service personnel
Closing the door
1. Clean the door gaskets.
2. If necessary, adjust the door. Refer to "In-
stallation".
3. If necessary, replace the defective door
gaskets. Contact the Service Center.
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