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Problem Possible cause Solution
The appliance is noisy The appliance is not supported prop-
erly
Check if the appliance stands stable (all
the four feet should be on the floor)
The compressor operates contin-
ually
The thermostatic control is set incor-
rectly
Set a warmer temperature
Doors are not shut properly or do not
close tightly
Check if the doors close well and the
gaskets are undamaged and clean
The door has been opened too fre-
quently
Do not leave the door open longer than
necessary
Large quantities of food to be frozen
were put in at the same time
Wait some hours and then check the
temperature again
Food placed in the appliance was too
warm
Allow food to cool to room temperature
before storing
The room temperature is too high. Decrease the room temperature.
There is too much frost and ice Products are not wrapped properly Wrap the products better
Doors are not shut properly or do not
close tightly
Check if the doors close well and the
gaskets are undamaged and clean
The Temperature regulator may be set
incorrectly
Set a warmer temperature
It is too warm in the freezer Temperature regulator may be set in-
correctly
Set a lower temperature
The door does not close tightly or it is
not shut properly
Check if the door closes well and the
gasket is undamaged and clean
Large quantities of food to be frozen
were put in at the same time
Insert smaller quantities of food to be
frozen at any one time.
Food placed in the appliance was too
warm
Allow food to cool to room temperature
before storing.
Products to be frozen are placed too
closely to each other
Place the products in a way so that cold
air could circulate among them
It is too cold inside the freezer Temperature regulator may be set in-
correctly
Set a warmer temperature
The appliance does not work at
all. Neither cooling nor lighting
works
Plug is not connected to the mains
socket properly
Connect the mains plug properly
Power does not reach the appliance Try connecting another electrical device
to the power outlet
The appliance is not switched on Switch on the appliance
There is no voltage in the mains sock-
et (try to connect another appliance in-
to it)
Call an electrician
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