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Remove shiny metallic discoloration:
use a solution of water with vinegar and
clean the glass surface with a moist cloth.
Troubleshooting
WARNING!
Refer to Safety chapters.
What to do if...
Problem Possible cause Remedy
You cannot activate or operate
the hob.
The hob is not connected to an
electrical supply or it is connec-
ted incorrectly.
Check if the hob is correctly con-
nected to the electrical supply.
Refer to the connection diagram.
The fuse is blown. Make sure that the fuse is the
cause of the malfunction. If the
fuse is blown again and again,
contact a qualified electrician.
Activate the hob again and set
the heat setting in less than 10
seconds.
You touched 2 or more sensor
fields at the same time.
Touch only one sensor field.
There is water or fat stains on the
control panel.
Clean the control panel.
An acoustic signal sounds and
the hob deactivates.
An acoustic signal sounds when
the hob is deactivated.
You put something on one or
more sensor fields.
Remove the object from the sen-
sor fields.
The hob deactivates. You put something on the sensor
field .
Remove the object from the sen-
sor field.
Residual heat indicator does not
come on.
The zone is not hot because it
operated only for a short time.
If the zone operated sufficiently
long to be hot, speak to an Au-
thorised Service Centre.
You cannot activate the outer
ring.
Activate the inner ring first.
There is a dark area on the
multiple zone.
It is normal that there is a dark
area on the multiple zone.
The sensor fields become hot. The cookware is too large or you
put it too near to the controls.
Put large cookware on the rear
zones if possible.
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