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Problem Possible cause Remedy
The sensor fields become hot. The cookware is too large or you
put it too near to the controls.
Put large cookware on the rear
zones if possible.
comes on.
Automatic Switch Off operates. Deactivate the hob and activate it
again.
comes on.
The Child Safety Device or the
Lock function operates.
Refer to "Daily use" chapter.
comes on.
There is no cookware on the
zone.
Put cookware on the zone.
The cookware is incorrect. Use the correct cookware.
Refer to “Hints and tips” chapter.
The diameter of the bottom of the
cookware is too small for the
zone.
Use cookware with correct di-
mensions.
Refer to “Technical information”
chapter.
and a number come on.
There is an error in the hob. Disconnect the hob from the
electrical supply for some time.
Disconnect the fuse from the
electrical system of the house.
Connect it again. If comes on
again, speak to an Authorised
Service Centre.
comes on.
There is an error in the hob be-
cause a cookware boiled dry. Au-
tomatic Switch Off and the over-
heating protection for the zones
operate.
Deactivate the hob. Remove the
hot cookware. After approximate-
ly 30 seconds, activate the zone
again. If the cookware was the
problem, the error message goes
out. Residual heat indicator can
stay on. Let the cookware be-
come sufficiently cool. Check if
your cookware is compatible with
the hob.
Refer to “Hints and tips” chapter.
If you cannot find a solution...
If you cannot find a solution to the problem
yourself, contact your dealer or an Authorised
Service Centre. Give the data from the rating
plate. Give also three digit letter code for the
glass ceramic (it is in the corner of the glass
surface) and an error message that comes on.
Make sure, you operated the hob correctly. If
not the servicing by a service technician or
dealer will not be free of charge, also during the
warranty period. The instructions about the
Service Centre and conditions of guarantee are
in the guarantee booklet.
www.zanussi.com 13
13


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