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Problem and alarm code Possible cause and solution
The appliance door is difficult
to close.
The appliance is not levelled. Loosen or tighten the adjustable
feet (if applicable).
Parts of the tableware are protruding from the baskets.
Rattling or knocking sounds
from the inside of the appli-
ance.
The tableware is not properly arranged in the baskets. Refer to
basket loading leaflet.
Make sure that the spray arms can rotate freely.
The appliance trips the circuit-
beaker.
The amperage is insufficient to supply simultaneously all the ap-
pliances in use. Check the socket amperage and the capacity
of the meter or turn off one of the appliances in use.
Internal electrical fault of the appliance. Contact an Authorised
Service Centre.
Once you have checked the appliance, deactivate
and activate the appliance. If the problem occurs
again, contact an Authorised Service Centre.
For alarm codes not described in the table, contact
an Authorised Service Centre.
WARNING! We do not recommend
using the appliance until the problem
has been completely fixed. Unplug the
appliance and do not plug it in again
until you are certain that it operates
correctly.
THE PRODUCT NUMBER CODE (PNC)
If you contact an Authorised Service Centre, you
need to provide the product number code of your
appliance.
The PNC can be found on the rating plate on the
appliance door. You can also check the PNC on the
control panel.
Before checking the PNC, make sure the appliance
is in the programme selection.
1. Press and hold simultaneously Glass Care
and AUTO for about 3 seconds.
The display shows the PNC of your appliance.
2. To exit the PNC presentation, press and hold
simultaneously Glass Care and AUTO for
about 3 seconds.
The appliance returns to the programme selection.
THE WASHING AND DRYING RESULTS ARE NOT SATISFACTORY
Problem Possible cause and solution
Poor washing results. Refer to "Daily use", "Hints and tips" and the basket load-
ing leaflet.
Use more intensive washing programme.
Activate the Extra Power option to improve the washing re-
sults of a selected programme.
Clean spray arm jets and filter. Refer to "Care and Clean-
ing".
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