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TROUBLESHOOTING
Problem Possible solution
You cannot activate the appliance. Make sure that the mains plug is connected to
the mains socket.
Check fuse in fuse box (domestic installation).
The programme does not start. Press Start/Pause.
Make sure that the appliance door is closed.
The appliance door does not close. Make sure that the installation of the filter is cor-
rect.
Make sure that the laundry does not catch be-
tween the appliance door and the rubber seal.
The appliance stops during operation. Make sure that the water container is empty.
Press Start/Pause to start the programme again.
Load is too small, increase the load or use the
Time Dry program.
The cycle time is too long or unsatisfactory dry-
ing result.1)
Make sure that the weight of the laundry is appli-
cable to the duration of the programme.
Make sure that the filter is clean.
The laundry is too wet. Spin the laundry in the
washing machine again.
Ensure that the room temperature is higher than
+5°C and lower than +35°C. Optimal room tem-
perature is 18°C to 25°C.
Set the Time Dry or the Extra Dry programme.2)
The display shows Err. If you want to set a new programme, deactivate
and activate the appliance.
Make sure that the options are applicable to the
programme.
The display shows (e.g. E51). Deactivate and activate the appliance. Start a
new programme. If the problem occurs again,
contact the Service.
1) After maximum 6 hours, the programme ends automatically.
2) It can happen that some area remains humid when drying big items (e.g. bed sheets ).
If the drying results are not satisfactory
The set programme was incorrect.
The filter is clogged.
The condenser is clogged.
There was too much laundry in the appliance.
The drum is dirty.
Incorrect setting of the conductivity sensor
( See chapter "Settings - Adjustment of the
remaining laundry moisture degree " for better
setting).
The airflow slots are clogged.
Room temperature is too low or too high
( optimal room temperature 19°C to 24°C )
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