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Problem Possible cause Remedy
An acoustic signal sounds and
the hob deactivates.
An acoustic signal sounds
when the hob is deactivated.
You put something on one or
more sensor fields. Remove the object from the
sensor fields.
Residual heat indicator does
not come on. The zone is not hot because it
operated only for a short time. If the zone operated sufficiently
long to be hot, speak to an Au-
thorised Service Centre.
Automatic Heat Up function
does not operate. The zone is hot. Let the zone become suffi-
ciently cool.
Automatic Heat Up function
does not operate. The highest heat setting is set. The highest heat setting has
the same power as the func-
tion.
The sensor fields become hot. The cookware is too large or
you put it too near to the con-
trols.
Put large cookware on the rear
zones if possible.
There is no signal when you
touch the panel sensor fields. The signals are deactivated. Activate the signals. Refer to
"Hob - Daily use" chapter.
comes on the hob display. Automatic Switch Off oper-
ates. Deactivate the hob and acti-
vate it again.
comes on the hob display. The Child Safety Device or the
Lock function operates. Refer to "Hob - Daily use"
chapter.
comes on the hob display. There is no cookware on the
zone. Put cookware on the zone.
comes on the hob display. The cookware is incorrect. Use the correct cookware. Re-
fer to "Hob - Hints and tips"
chapter.
comes on the hob display. The diameter of the bottom of
the cookware is too small for
the zone.
Use cookware with correct di-
mensions. Refer to "Hob -
Hints and tips" chapter.
The oven does not heat up. The oven is deactivated. Activate the oven.
The oven does not heat up. The clock is not set. Set the clock.
The oven does not heat up. The necessary settings are not
set. Make sure that the settings are
correct.
The lamp does not operate. The lamp is defective. Replace the lamp.
The display shows "12.00". There was a power cut. Reset the clock.
Steam and condensation settle
on the food and in the cavity of
the oven.
You left the dish in the oven for
too long. Do not leave the dishes in the
oven for longer than 15 - 20
minutes after the cooking
process ends.
SERVICE DATA
If you cannot find a solution to the problem yourself, contact your dealer or an Authorised Service Centre.
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