51
7. The statutory warranty does not apply when defects are caused by:
• a chemical or electrochemical reaction caused by water;
• abnormal environmental conditions in general;
• unsuitable operating conditions;
• contact with harsh substances.
8. The guarantee does not apply to defects due to transport which have occurred outside of our responsibility.
Nor will the guarantee cover those caused by inadequate installation or assembly, lack of maintenance or
failure to the assembly instructions or directions for use.
9. Defects that result from repairs or measures carried out by people who are not qualified or expert or defects
that result from the addition of non-original accessories or spare parts are not covered by the guarantee.
10.Appliances that are easy to transport may be delivered or sent to the consumer services department. Home
repairs are only anticipated for bulky appliances or built-in appliances .
11.If the appliances are built-in, built-under, fixed or suspended in such a way that removing and replacing
them in the place where they are fitted takes more than half an hour, the costs that result therefrom will be
charged for. Connected damage caused by these removal and replacement operations will be the
responsibility of the user.
12.If, during the guarantee period, repairing the same defect repeatedly is not conclusive, or if the repair costs
are considered disproportionate, in agreement with the consumer, the defective appliance may be replaced
with another appliance of the same value.
In this event, we reserve the right to ask for a financial contribution calculated according to the length of
time it has been used.
13.A repair under guarantee does not mean that the normal guarantee period will be extended nor that a new
guarantee period begins.
14.We give a twelve month guarantee for repairs, limited to the same.
15.Except in the event where liability is legally imposed, this declaration of guarantee terms excludes any
compensation for damage outside the appliance for which the consumer wishes to assert his right. In the
event of legally admitted liability, compensation will not exceed the purchase price paid for the appliance.
These guarantee terms are only valid for appliances purchased and used in Belgium. For exported appliances,
the user must first make sure that they satisfy the technical conditions (e.g.: voltage, frequency, installation
instructions, type of gas, etc.) for the country concerned, and that they can withstand the local climatic and
environmental conditions. For appliances purchased abroad, the user must first ensure that they meet the
qualifications required in Belgium. Non-essential or requested adjustments are not covered by the guarantee
and are not possible in all cases.
Our consumer services department is always at your disposal, even after the guarantee period has expired.
Address for our consumer services department:
ELECTROLUX HOME PRODUCTS BELGIUM
Bergensesteenweg, 719 – 1502 LEMBEEK
Teél. 02.3630444
