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IM 1F5B2-01E
1. INTRODUCTION
Warranty
The warranty of this instrument shall cover the period noted on the quotation pre-
sented to the Purchaser at the time of purchase. The Seller shall repair the instrument
at free of charge when the failure occurred during the warranty period.
All inquiries on instrument failure should be directed to the Seller’s sales representa-
tive from whom you purchased the instrument or your nearest sales office of the
Seller.
Should the instrument fail, contact the Seller specifying the model and instrument
number of the product in question. Be specific in describing details on the failure and
the process in which the failure occurred. It will be helpful if schematic diagrams
and/or records of data are attached to the failed instrument.
Whether or not the failed instrument should be repaired free of charge shall be left
solely to the discretion of the Seller as a result of an inspection by the Seller.
The Purchaser shall not be entitled to receive repair services from the Seller free
of charge, even during the warranty period, if the malfunction or damage is due
to:
improper and/or inadequate maintenance of the instrument in question by the Pur-
chaser.
handling, use or storage of the instrument in question beyond the design and/or
specifications requirements.
•use of the instrument in question in a location not conforming to the conditions
specified in the Seller's General Specification or Instruction Manual.
•retrofitting and/or repair by a party other than the Seller or a party to whom the Seller
has entrusted repair services.
improper relocation of the instrument in question after delivery.
reason of force measure such as fires, earthquakes, storms/floods, thunder/lightning,
or other reasons not attributable to the instrument in question.
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